
To apply for one of our properties, simply fill out the online application form or contact us directly. We will review your application, conduct background and credit checks, and notify you of the next steps.
We typically require proof of income, a valid photo ID, and references (both personal and from previous landlords). Additional documents may be requested during the screening process.
Yes, we charge a non-refundable application fee of $10 to cover the cost of background and credit checks.
We offer standard lease terms of 12 months. Shorter or longer terms may be available upon request.
If you need to break your lease early, please contact us as soon as possible. There may be penalties or fees, and we will work with you to find a solution that minimizes disruption.
Subletting is not allowed unless approved by management. If you're considering subletting, please contact us to discuss the terms and conditions.
We will contact you before your lease ends to discuss renewal options. If you wish to renew, simply sign a new lease agreement, and you can continue your residency without interruption.
Rent can be paid online through our tenant portal, by direct deposit, cash, e-transfer, or by cheque.
Rent is due on the 1st of each month. If rent is not received by the 1st of each month, a late fee will apply.
Yes, we require all tenants to have renter's insurance. It protects you in case of any damage or loss within the property. Proof of insurance must be provided before moving in.
Occasionally, we offer move-in specials such as discounted rent for the first month or reduced security deposits. Please check our website or contact us to inquire about current promotions.
Utilities are not included. Tenants are responsible for paying for their electricity, water, gas, and other utilities.
Our pet policy varies by property. Please check the specific listing for pet details, but in general we do not allow pets.
Yes, parking is available at most locations. Depending on the property, parking may be included or available for an additional fee. Please refer to the specific listing for details.
Once your application is approved and the lease is signed, you can move in as soon as the property is available. Move-in dates can be discussed during the approval process.
The security deposit is equal to one month rent, and it is refundable within 10 days after the lease ends, provided there are no damages and the terms of the lease have been met.
If you lose your keys or are locked out, please contact us for assistance. There may be a lock-out fee, and in some cases, a locksmith may need to be called at your expense.
You can submit a maintenance request through our online tenant portal or by calling our maintenance team. For emergencies, such as a gas leak or flooding, please contact us immediately at 226-700-7653.
Yes, we require all tenants to have renter's insurance. It protects you in case of any damage or loss within the property. Proof of insurance must be provided before moving in.
If you need to break your lease early, please contact us as soon as possible. There may be penalties or fees, and we will work with you to find a solution that minimizes disruption.
Subletting is not allowed unless approved by management. If you're considering subletting, please contact us to discuss the terms and conditions.